FAQs

Benefits

Many Employee Benefit Plans and Employee/Family Assistance Plans (EFAP) will cover the costs for counselling/therapy with a Registered Social Worker (RSW). Insurance companies and policies differ one to the next, so it will be important for you to check your benefits package to see if services with a Registered Social Worker are covered in your plan. Receipts will be provided at the end of each session, which you can use to submit to your insurance company for reimbursement if eligible. If you do not have coverage for services with a Registered Social Worker, keep your receipts regardless for income tax purposes (check with the CRA or your accountant/bookkeeper for more information).

Confidentiality

Social Workers/Therapists are bound by a professional Code of Ethics to maintain the privacy of their clients. What this means, is that the information you share during a session, and even the fact that are attending counselling sessions, will be held in complete confidence. Should you wish for your information to be shared with someone of your choosing, you will be asked to sign a written consent form before any information will be provided. You can revoke your written consent at any time as well. There are some exceptions however, which you need to be aware of prior to attending counselling sessions. We will review confidentiality in your first session as well, to make sure we are on the same page. The following is a list of occasions where your confidentiality will be waived:

  • Should you give written, informed, and signed consent for the information in your clinical file to be shared with another person, for example your doctor or lawyer or workplace.

  • Should you disclose that you are at risk, or appear to be in imminent danger of, hurting yourself or others, the police would be notified.

  • Should you disclose, or your therapist has reasonable suspicion based on your disclosure, that a child has been abused or neglected, including situations in which children are present and domestic violence has occurred.

  • Should you disclose abuse by a regulated health professional (such as a physician, nurse, psychologist).

  • Should your therapist be mandated by a court order.

Fees/Cancellation Policy

Individual counselling sessions are 50 minutes in length, and the fee is $150. Couples sessions are 80 minutes in length, and the fee is $225. Payments can be made by e-transfer, cheque or cash, and will be required prior to the start of the session. Should you need to cancel a session and provide more than 24hours notice, the fee will be waived. I can appreciate that sometimes life just happens, and it is not always possible to provide 24 hours notice due to emergencies or extenuating circumstances. In that event, the fee will be waived wherever possible. Please note that fees will not be waived for work-related obligations or illness. 

Therapy Timeline    (How long will therapy take?)

The length of time someone chooses to attend counselling varies for a number of reasons. The goals you wish to address in therapy may require short term or longer term counselling. Sometimes, people choose to attend a few sessions, take some time to work on the areas discussed in therapy, then return again for further growth. Other times, people have very specific issues they want to address in therapy, and find that they are able to reach those goals within a few sessions. Together, we will discuss your goals for therapy and develop a plan that will meet your needs.

What Can I Expect From Therapy?

  • Feel more empowered

  • Greater self-esteem

  • Improved communication skills

  • Develop fresh insights about yourself

  • Refine your coping strategies

  • Improved conflict resolution skills

  • Strengthened problem-solving skills

  • Purging bad habits and increased ability to make healthy decisions

  • Increased self-understanding

  • Improved quality of life

  • Deeper connection with loved ones

  • Ability to make connections between past and present experiences

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When it hurts - observe. Life is trying to teach you something.

                       - Anita Krizzan

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